Refund policy
We want to see you thrive, and we also believe “HAPPY CUSTOMERS” are the best advertising. Our goal is to leave you obsessed with your purchase!
So that means if you’re EVER unsatisfied with anything you buy from us here at The Health Shop, you have a full 30-DAYS during which time you can return the product for a full refund minus shipping. Please ensure original packaging and seals are not damaged. Just let us know you weren’t satisfied and we’ll send you a *100% REFUND on your order.
Steps to process your return:
Send us an email at admin@thehealthshoponline.com letting us know you would like to return your product and would like a refund. We want to know so we can keep our eyes peeled for your package and get your return processed as soon as possible.
Returns should be sent to:
The Health Shop200 Broadway,
Tillsonburg, ON N4G 5A7
Canada
Please note we do not provide return labels. The shipping cost on returned items is at the customer's expense.
Original shipping charges are nonrefundable.
We will not refund any product that has been tampered with or missing the original seal.
All returns must be packaged and shipped in a secure manner to ensure product arrives back to THS in good condition.